ndttraining

TQM is the systematic analysis, but the focus is turning from a process driven by external controls through procedure compliance and enhancement to a process of habitual improvement where control is embedded within and is driven by the culture of the organization. The concept of quality control is quite old. In the recent years, Total Quality Management (TQM) has drawn the world wide attention and is being undertaken in different organizations both profit as well as non-profit. It is now being adopted as a management philosophy. Total Quality management program provides the concept that ensures continuous improvement in an organization. The philosophy of TQM stresses on a systematic, integrated and consistent approach involving everyone and everything in an organization. Total quality management techniques have brought quality awareness and changes in the attitudes of the employees. Various efforts towards understanding, adopting and promoting TQM are due to the rapid changes taking p...

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